Introduction
These terms of use, together with any documents they expressly incorporate by reference (collectively, “Terms of Use”), govern your access to and use of www.crowngems.com, including any content, functionality and services offered on or through www.crowngems.com (the “Website”), whether as a guest or a registered user.
Please read the Terms of Use carefully before you use the Website, in particular the limits of our liability.
By using the Website or by clicking to accept or agree to the Terms of Use when this option is provided to you, you accept and agree to be bound and abide by these Terms of Use. Information on how we process your personal data when you interact with our website can be found in our Privacy Policy
If you do not want to agree to these Terms of Use, you must not access or use the Website.
Who we are and how to contact us
Crowngems.com is a site operated by Emtrada GmbH (“Company”, “we” or “us”). We are registered in
Germany with company number HRB 20641 (Augsburg) and have our registered office at Fahrenheitstraße
5, 86899 Landsberg am Lech, Germany.
The main trading address of our group is Festival Office Tower, in Dubai Festival City, 7th Floor, Dubai, UAE.
You can contact us by email to info@crowngems.com. If you have specific questions about these terms please email legal@air.global.
We may make changes to these terms
We may update and change our Website and these terms from time to time to reflect changes to the products, our users’ needs and our business priorities or to comply with legal or regulatory requirements. Any changes in these terms will not have retroactive effect.
Access to the Website
The Website is intended only for use by adults only. By using this Website, you represent and warrant that you at least 18 years of age and over and legally capable of forming a binding contract with the Company. If you do not meet all of these requirements, you must not access or use the Website.
Prohibited uses
You may not use our site in any way that breaches any applicable local, national or international law or regulation, is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect or to knowingly transmit any data, send or upload any material that contains viruses, spyware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. Without prejudice to any rights we may have at law, we also reserve the right to restrict access to the site to anyone we reasonably suspect of acting in breach of this provision.
Suspension or withdrawal of our Website
Our Website is made available free of charge. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Third-party links and content
The Website may contain links to external websites and resources provided by third parties. These links are provided for informational purposes only and do not constitute an endorsement or approval of the content, products, or services offered on those sites. We have not control over the content of third-party websites and accept no responsibility for them. We are not liable for third-party content unless we have actual knowledge of unlawful material and fail to act to remove or block access to it.
Intellectual property and rights to use the website
You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all material or content, the layout and any logos or brand names supplied as part of the Website shall at all times be owned by us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal, non-commercial use only. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Reliance on information posted
Whilst we do our best to provide accurate and up-to-date information, we provide this Website to you on an “as is” basis and we do not accept liability to you in respect of your use of the Website except as set out below.
We do not guarantee that the Website is accurate, up-to-date or error-free nor that it will always be available or that your use of the Website will be uninterrupted.
We accept no liability as to the suitability or fitness for purpose of the Website and exclude all express and implied warranties in this regard, to the extent permitted by law.
We do not guarantee that the Website or its infrastructure are free of bugs, viruses or other malicious software.
You acknowledge and agree that the operation of the Website is dependent upon an effective internet
connection and other third-party equipment and services (including your device or web browser) and that
we are in no way responsible for these factors. You are responsible for configuring your information
technology, computer programmes and platform to access our Website and should use your own virus
protection software.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death, personal injury, or gross negligence, or for fraud or fraudulent misrepresentation.
Data Privacy
Which country's laws apply to any disputes?
If any provision or part-provision of these terms is or becomes invalid, unlawful or unenforceable, it shall be deemed deleted, but that shall not affect the validity or enforceability of the rest of these terms to the extent permitted by law.
These conditions of use are governed by German law and you agree that the courts of Germany shall have exclusive jurisdiction in any dispute.
These terms were last updated on 15 April 2026